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Terms of use

Terms of Use

Last updated: October 16, 2026

Welcome to PILL RUN. By accessing this website, creating an account, placing an order, or using any service provided through this website, you agree to these Terms of Use. Please read them carefully.

1. Scope

These Terms apply to the PILL RUN website, online store, and related content, features, products, and services.

If you do not agree with these Terms, please stop using the website.

2. Eligibility

You must be old enough to enter into a legally binding agreement under the laws of your location, or use the website under the supervision and with the consent of a parent or legal guardian.

You are responsible for ensuring that the information you provide is accurate, complete, and current.

3. Account Security

If account features are available, you are responsible for protecting your login credentials and for activities conducted through your account.

If you believe your account has been accessed without authorization, contact [email protected] immediately.

4. Product Information

We make reasonable efforts to present product names, images, dimensions, colors, features, prices, and availability accurately. However, colors and appearance may vary depending on your screen or device, and product images are provided for reference.

If product information contains an obvious error, omission, or technical issue, we may correct the information, cancel an affected order, or contact you for confirmation.

5. No Medical Advice

The products and information available through this website are provided for general storage, organization, and informational purposes. They do not constitute medical, diagnostic, treatment, or medication advice.

Unless expressly stated on a product page, a product description does not mean that the product is a medical device or that it can prevent, diagnose, treat, or cure any condition.

Before splitting, crushing, repackaging, or changing how medication is stored, consult a doctor or pharmacist. Some medications must not be split, crushed, or removed from their original packaging.

6. Orders and Payment

Submitting an order constitutes an offer to purchase. An order becomes binding only after we accept and confirm it.

We may decline or cancel an order for reasons including unavailable stock, unsuccessful payment authorization, incorrect pricing or product information, suspected fraud, delivery restrictions, or other reasonable circumstances. If payment has already been collected, an appropriate refund will be arranged.

Payments may be processed by third-party payment providers. Your use of their services may also be governed by their terms and privacy policies.

7. Prices, Taxes, and Promotions

Prices, currencies, taxes, and delivery charges are determined by the information displayed during checkout.

Coupons, discounts, and promotions may be subject to additional conditions, expiration dates, geographic restrictions, or product exclusions. Unless otherwise stated, promotions cannot be exchanged for cash or combined with other offers.

8. Shipping and Delivery

Estimated delivery times are provided for reference and may be affected by the destination, carrier, customs processing, weather, public holidays, or circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. You may also be responsible for applicable import duties, customs charges, or local taxes unless otherwise required by law.

9. Returns and Refunds

Returns, exchanges, and refunds are handled according to the return policy published on the website and applicable law.

If you receive an incorrect, damaged, or clearly defective item, contact [email protected] within a reasonable period and provide your order details and any necessary photographs.

Nothing in these Terms limits the statutory consumer rights available to you under applicable law.

10. Safe and Appropriate Product Use

Products must be used according to their instructions and in a reasonably safe manner. Small parts, pill-cutting tools, and other potentially hazardous items should be kept out of the reach of children.

You are responsible for determining whether a product is suitable for your needs. Follow medication labels and professional medical advice where medication requires specific temperature, humidity, light protection, or original packaging.

11. Prohibited Conduct

You must not:

  • Use the website for unlawful, fraudulent, or rights-infringing activities;

  • Interfere with the website, its servers, networks, or security features;

  • Access accounts, systems, or data without authorization;

  • Introduce malware, viruses, or destructive content;

  • Use automated tools to collect data at scale or disrupt normal website operation;

  • Impersonate another person or submit false information;

  • Copy, sell, or commercially exploit website content without permission.

12. Intellectual Property

The trademarks, logos, text, images, graphics, layouts, designs, and other content on this website are owned or lawfully used by PILL RUN, its affiliates, or the relevant rights holders.

Except where expressly permitted by law, you may not reproduce, modify, publish, distribute, sell, or commercially use this content without prior written permission.

13. Third-Party Services and Links

The website may link to third-party websites, payment services, delivery providers, or external resources. These services are controlled by their respective operators.

We do not control or guarantee their content, availability, or privacy practices. Review the applicable terms and privacy policies before using third-party services.

14. Service Availability

We may suspend, restrict, or modify all or part of the website for maintenance, security, technical issues, business changes, or other reasonable reasons.

We do not guarantee that the website will always be uninterrupted or error-free, but we will make reasonable efforts to maintain its security and operation.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential losses arising from website interruptions, third-party services, improper product use, or events outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, or affects any non-waivable consumer rights.

16. Changes to These Terms

We may update these Terms from time to time. The revised version will be published on the website with an updated revision date. Where required by law, we will provide additional notice.

Your continued use of the website after an update constitutes acceptance of the revised Terms.

17. Governing Law and Disputes

These Terms are governed by the laws applicable to the website operator and the relevant transaction, without limiting any mandatory consumer protections available in your location.

If a dispute arises, the parties should first attempt to resolve it through good-faith discussion. If no resolution is reached, the matter may be submitted to a court or other dispute-resolution body with lawful jurisdiction.

18. Contact Us

If you have questions about these Terms, contact:

[email protected]

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